Knowledge Base
Last updated: Mar 28, 2026
Welcome to the Ekoh Knowledge Base. Here you will find all the details regarding our completely done-for-you AI employees designed specifically for home service contractors.
Core Functionality
Everything about your 24/7 AI employee and how it captures leads.
How does the AI employee capture leads?
Ekoh provides a custom AI employee for your home service business. Installed directly on your website, it captures leads, asks qualifying questions, and handles the initial homeowner intake securely and instantly. It transforms stale web traffic into warm transfers by engaging your visitors the second they land on your site.
Does the AI agent work after hours?
Yes. Your Ekoh agent works 24 hours a day, 7 days a week, 365 days a year. It takes no sick days and never complains. Over 40% of service calls come in after hours, and your AI captures that revenue while you sleep instead of sending customers to voicemail.
Instant Alerts
Immediate SMS and email notifications when a homeowner needs you.
How fast do I get notified of a new lead?
We provide Instant SMS and Email alerts. The second a homeowner provides their information and explains their issue, you receive a text and email with their exact details (name, number, and problem). You can call them back to book the job before they even close your website.
Do I get reports on performance?
Yes. Every conversation is logged and analyzed. You will receive weekly updates containing the exact leads captured, the number of conversations handled, and an estimate of the revenue recovered by your AI employee.
100% Done For You
The zero-effort installation and completely managed setup.
Will I have to build or maintain the AI myself?
No. Ekoh is completely 100% "Done For You". We scrape your entire website to understand your services, your pricing, and your brand. We build the agent, write the custom routing prompts, install it on your site, and continue to monitor it. You will never touch a single line of code.
How long until my AI employee is live?
In under 24 hours from our initial contact, you will get a fully branded, intelligent AI agent that knows your business inside and out, and speaks exactly like your best team member.
Pricing & Guarantee
Uncapped performance pricing and free live previews.
Do I have to pay before seeing it work?
No. We build your custom agent and show you a live preview on your actual website for absolutely free. You can throw every curveball question at it and test it thoroughly. If you don't absolutely love it, you walk away with zero risk and no awkward contracts.
What is the pricing model?
We charge absolutely zero setup fees. Depending on your business scale, pricing varies for each business — usually custom quoted based on your exact lead volume and traffic. You only pay when you approve the live agent, and our system only wins when you book legitimate jobs.